Apple Device Management and Security

MacOS 14.2 & Technical Issue with Jamf Connect

Dan Ellis


Due to an unexpected issue with the upcoming release of Apple macOS 14.2, all customers must update to Jamf Connect version 2.29.0..


For Mac computers with macOS 14.2 or later and a version of Jamf Connect earlier than 2.29.0, all users who start up, restart, or log out of their computer will encounter a black screen and be unable to continue using their computer. As long as the affected computers are connected to a network, policies can install the updated version of Jamf Connect and successfully restart the computer.

To access new versions of Jamf Connect, log in to Jamf Account <> with your Jamf ID. The latest version is located in the Products section under Jamf Connect.

For instructions on how to upgrade, see the Jamf Connect Documentation <>.



For DARE Total Customers, we are on it and this will be updated as part of your support.

DARE Essential support Customers, if you require assistance to implement the change, please contact us if you havent heard from us already.

If you have Jamf Connect, we can still assist you with this critical update. Contact us at the button below.