support

DARE’s Jamf Certified Integrators and skilled engineers supporting your Apple and Jamf environment.

REMOTE SUPPORT

Our support team are backed with a market leading PSA solution for incident management and response, including a Client Portal, which gives users 24 hour access to support tickets and logging.

Our systems engineer are all Jamf trained and on hand to help out with any support requests you may have for your organisation.

We tailor our support offering to include items such as package deployment, policy design or script building so you have the comfort of that expertise at your fingertips whenever you should need to call on us.

MANAGED SERVICE

You have Apple devices but have no internal resource with the skill to manage them?  No problem – we offer a fully managed support service to customers.  

This can include fully managing your Jamf instance, patch management and helping with your compliance setup in an easy monthly fee per device.

ONSITE CONSULTANCY

The feedback we receive from clients using DARE engineers as contractors is exceptional. 

You may need all of your Apple devices upgraded to the last OS version but don’t have the internal resource, or you might need some guidance integrating endpoints in complex networking environments. 

Whatever the project DARE can help build out the scope of work and assist with your needs.

TRAINING

Let the experts at DARE train your team with industry leading techniques to get your IT team up to speed with Apple device management and support.

Training options can be carried out on-premise or via a remote session. You just tell us what you are struggling with and we will build a bespoke training plan for your team.

Explore how we can help you Support

Got a question about the current setup of your Apple technology? Email [email protected] or use the form.

Other Ways We Can Help You

MANAGE

Maximise user productivity and streamline IT workflows using Jamf Pro. The standard in Apple ecosystem management.

CONNECT

Manage the provision of secure access to the resources users need using Jamf Connect to streamline Mac authentication and identity management.

UPDATE

DARE’s managed services for deploying security and application updates for users in a fully controlled and monitored way.

PROTECT

Set up safeguarding of your Macs from malware and costly breaches using Jamf Protect to amplify Mac security and stop threats before they start.