Apple devices are increasingly central to enterprise environments, but keeping them secure, compliant and fully supported is no small task. While Jamf is the industry leader for managing Apple devices, getting the most from the platform requires more than just technical knowledge. It takes experience, strategy and the right partner.
DARE are an Elite Jamf Partner that specialises in the full range of Jamf solutions. From Jamf Pro and Jamf Protect to advanced services like Jamf Security Cloud and Zero Trust Network Access, DARE helps businesses go far beyond basic management. We also support Jamf Connect integrations with identity providers such as Google, Entra ID and Okta, helping businesses strengthen authentication, enforce security policies and streamline user provisioning.
Core & Priority Support
DARE CORE Support is designed specifically for IT administrators who need dependable, expert help managing macOS and iOS environments. Support teams are in touch with a certified Technical Consultant who understands company infrastructure and the needs of end users. No call centre scripts or chat bots, or having to explain again and again the same problem to different tiers of support. Just consultants who know the setup, have the experience and can solve problems fast. An End-User desk service can also be included.
With Priority Access, we take it further by offering clients a private Slack channel for direct, real-time communication with the assigned Consultant. This gives IT teams fast and reliable answers with an enhanced SLA time, without logging multiple tickets or waiting for email responses.
Flexible Support That Just Fits and Suits Budget
Not every organisation needs a full support contract and we get that. For smaller teams or those with fixed budgets, the Timebank service offers a more flexible way to access certified Jamf engineering support. It’s not a formal contract, and it provides pre-paid access to a Consultant when you need help. This is ideal for break/fix support, scripting, workflow changes, OS updates, app patching, or preparing for Cyber Essentials or ISO audits.
Timebank hours can be purchased in small blocks (minimum 10 hours), used in 30-minute increments, and remain valid for a full 12 months. It’s a great way to stay supported without committing to an ongoing agreement.
Application Management
Security and compliance are built into every part of DARE’s service. Our self developed product Zappl, provides enterprise-grade patch management for over 1,000 third-party macOS applications. Built in Swift, it works in the background while users continue their work, with options for deferrals and a Do Not Disturb mode. The compliance dashboard and scheduled reporting help you stay ahead of audits and ensure your organisation remains secure.
Compliance
A well-implemented Jamf setup is more than operational convenience. It supports your organisation’s broader security strategy and can play a key role in achieving industry certifications such as ISO 27001 and Cyber Essentials. From device encryption and secure provisioning to compliance patching and access control, DARE ensures every aspect of your Jamf environment contributes toward your governance and risk objectives.
If your team needs support that is fast, consistent and led by experts who know Apple inside and out, DARE is here to help. We don’t rely on bots or automated systems. We build real relationships and solve problems, quickly.