Frequently asked questions

Consultancy is blocks of senior Apple/Jamf time — for example 10 hours — that you can use for whatever you need: Jamf-as-code, Platform SSO, AI governance, migrations, device hardening, or licensing. There's no subscription involved; you're buying into our expertise as and when you need it.

You buy a set block of senior consultant time — for example 10 hours — and use it flexibly across whatever Apple/Jamf work you need, rather than being tied to a fixed scope or an ongoing agreement. It suits organisations that have defined projects or intermittent needs rather than requiring continuous support.

No — Consultancy is bought as blocks of hours or standalone contract engagements, with no subscription required. If you want continuous, ongoing management instead, that's what Dare 360 is for.

Consultancy hours can go towards almost any senior Apple/Jamf work — Terraform/Jamf-as-code, Platform SSO rollouts, AI governance for Apple fleets, device migrations, hardening, or licensing decisions. It's your block of expertise to point at whatever's the priority right now.

Yes — Jamf-as-code, managing your Jamf configuration through Terraform rather than manual console changes, is one of the specific engagements available through consultancy hours. It's a good fit for teams who want their Jamf environment version-controlled and repeatable.

Yes — alongside simple blocks of hours (like 10 hours to use flexibly), Consultancy can also be structured as a defined contract engagement for a specific project. Either way, there's no subscription — you're buying a scoped amount of our time.

Yes — migrations (between MDMs, identity providers, or Jamf environments) are a common use of consultancy hours. We scope the work and use your block of hours to plan and execute the migration in phases.

Yes — AI governance is one of the newer areas organisations are using consultancy hours for, as they work out policy and controls around AI tools on managed Apple devices. It sits alongside more established work like Jamf-as-code, Platform SSO and hardening as something a block of hours can cover.

Dare 360 is Dare Technology's complete Apple IT package — we get your Jamf environment up and running, support your users, and keep your fleet secure, compliant and productive, all under one agreement. It's built for organisations that want their Apple estate looked after end-to-end without managing multiple suppliers.

Dare 360 covers getting your Jamf/MDM environment onboarded and configured, ongoing end-user support, and keeping your devices secure and compliant over time — all as one agreement rather than separate line items. Jamf licensing and security/compliance work, including Cyber Essentials readiness, are folded into the package rather than sold separately.

Dare 360 is an ongoing agreement covering onboarding, support and compliance together — it isn't a pay-as-you-go block of hours like our Consultancy offering. It's the right fit if you want Apple IT handled continuously rather than project by project.

Dare 360 suits organisations without dedicated in-house Apple/Jamf expertise, or who simply want Apple device management taken off their plate entirely. If you'd rather focus on your business than on running Jamf yourself, Dare 360 is the offering built for that.

Dare 360 is one ongoing agreement covering onboarding, day-to-day support and compliance together; Consultancy is blocks of senior Apple/Jamf hours you draw on for specific pieces of work, with no subscription. Many clients actually blend the two — Dare 360 for continuous management, Consultancy hours for a discrete project on top.

Yes — supporting your users is one of the three pillars of Dare 360, alongside getting Jamf running and keeping you secure and compliant. It's designed so your team has somewhere to turn when Apple devices need attention, not just a system that was configured once and left alone.

Yes — keeping your fleet secure and compliant, including support for Cyber Essentials, is a built-in part of Dare 360 rather than an add-on. Compliance is treated as something to maintain continuously under the agreement, not just check once a year.

Yes — Dare 360 and Consultancy aren't an either/or choice, and real clients often blend both. You can run Dare 360 for day-to-day management and support while buying a block of consultancy hours for a one-off project like a migration or a Platform SSO rollout.

Zappl is Dare Technology's own macOS application patching product — it automatically keeps over 1,100 Mac apps up to date across your fleet. It's built to plug into the MDM you already use, so you don't need to replace anything to adopt it.

Zappl plugs into your existing MDM rather than replacing it, so you keep your current Jamf (or other) setup and add automated third-party app patching on top. It's designed to get your fleet's application compliance sorted in days, not months.

Zappl automatically patches 1,100+ macOS apps, covering the everyday third-party software that's usually the hardest part of Mac fleet patching to stay on top of manually.

Yes — Zappl is Dare Technology's own product. It's presented alongside Consultancy and Dare 360 as one of our three offerings, with more detail and sign-up available at zappl.co.

No — Zappl is built to plug into your existing MDM, so while it works well alongside Jamf, it isn't limited to Jamf customers only. The point of Zappl is to add patching to whatever device management you already have in place.

Zappl is designed to bring fleet application compliance up to date within days of deployment, since it automates patching across 1,100+ macOS apps rather than requiring manual updates. That speed is the main reason organisations add it to their existing MDM.

Zappl has its own dedicated product site at zappl.co, where you can see full details and get started. Dare Technology's website covers Zappl as one of our three offerings alongside Consultancy and Dare 360.

No — Zappl isn't an MDM itself, it's a patching layer that plugs into the MDM you already run. You keep your existing Jamf or other MDM setup for device management and add Zappl specifically to automate application updates.

Yes — Dare Technology is a Jamf Elite Partner, the top tier of Jamf's partner programme. That means we're recognised by Jamf for deep product expertise and a strong track record delivering Jamf environments for clients.

Jamf Elite Partner is the highest partner tier Jamf awards, reserved for partners with proven expertise across Jamf's product line and consistent delivery quality. It means clients working with Dare Technology are working with specialists Jamf itself has vetted, not a generalist IT reseller with Jamf as a side line.

Yes — Jamf licensing is one of the things we handle as part of both our Consultancy and Dare 360 offerings, rather than as a separate standalone service. We can advise on the right Jamf products and tiers for your fleet and manage the licensing itself so it doesn't fall through the cracks.

Yes, getting a new Jamf environment stood up — enrolment, configuration profiles, app deployment, security baseline — is a core part of Dare 360, our complete Apple IT package. It can also be scoped as a consultancy engagement if you just need the initial build.

Yes — we regularly step into existing Jamf environments, whether that's ongoing support under Dare 360 or a focused health check and clean-up bought as consultancy hours. We don't require you to have built it with us to help you run and improve it.

Jamf Pro is Jamf's core product for managing Mac, iPhone and iPad devices — handling enrolment, configuration, app deployment, patching and security policy across a fleet. Dare Technology works with the full Jamf product set, including Jamf Pro, Jamf Connect and Jamf Protect.

Yes — our Jamf expertise covers the wider Jamf product family, not just Jamf Pro. Jamf Connect (identity and authentication) and Jamf Protect (endpoint security) are both things we configure and support for clients as part of Consultancy or Dare 360.

If configuration profiles have built up over time, enrolment isn't fully automated, or nobody's confident what every policy in the console actually does, that's a sign a Jamf health check is worth doing. The Jamf Compliance Review is a free 40-point review that's a good place to start.

Mobile Device Management (MDM) is the framework Apple uses to let organisations configure, secure and support Mac, iPhone and iPad devices remotely — enrolling devices, pushing settings and apps, and enforcing security policy without physically touching each machine. For most organisations running Apple fleets, MDM is delivered through a platform like Jamf, which Dare Technology specialises in as a Jamf Elite Partner.

Yes — Apple Business Manager and your MDM do different jobs and you need both. ABM is Apple's portal for purchasing apps, assigning devices, and enrolling them automatically via Automated Device Enrolment (ADE); your MDM (such as Jamf) is what actually manages configuration, security and support once devices are enrolled. Dare Technology can set up or tidy up the ABM-to-MDM connection as part of onboarding.

MDM is the general Apple management framework; Jamf is a specific software platform (Jamf Pro, Jamf Connect, Jamf Protect) that implements it for Apple devices. Dare Technology is a Jamf Elite Partner, so most of the device management work we do for clients is built on the Jamf platform specifically.

Yes, setting up Automated Device Enrolment is one of the most common onboarding tasks we handle. We configure the link between Apple Business Manager and your MDM so new devices enrol automatically out of the box, with no manual setup needed by end users or IT.

Platform SSO lets Mac users sign in with their corporate identity provider (like Entra ID or Okta) directly at the login window, replacing local passwords with a single, secure identity. It's a common project we take on as a block of consultancy hours — useful if you're trying to reduce password sprawl and tighten access control across a Mac fleet.

A well-run MDM migration is done in phases — building the new environment, testing on a pilot group, and cutting devices over in waves — so end users see minimal disruption. This is exactly the kind of project Dare Technology takes on through consultancy hours, drawing on hands-on migration experience as a Jamf Elite Partner.

Our core specialism is Jamf, as a Jamf Elite Partner, but consultancy engagements can also cover broader Apple device management strategy, including migrations onto or off other platforms. Get in touch to discuss your specific environment.

Jamf-as-code means managing your Jamf configuration through version-controlled code (using tools like Terraform) instead of clicking through the console by hand — so changes are tested, reviewed and repeatable, not one-off manual edits. It's one of the specific pieces of work available through Dare Technology's consultancy hours, aimed at teams who want their Jamf environment to be as disciplined as their software infrastructure.

Yes — Cyber Essentials support is something Dare Technology helps with as part of both Consultancy and Dare 360, rather than as a separate standalone service. We help get Apple fleets into an audit-ready posture for certification.

Cyber Essentials is a UK government-backed certification scheme that verifies an organisation has baseline cyber security controls in place. Many UK organisations need it to work with public sector clients or as a general trust signal, and Dare Technology can help get an Apple fleet ready for it.

Yes — Jamf's configuration and security policy enforcement is a practical way to meet many Cyber Essentials controls on Mac and iOS devices, such as patching, access control and device hardening. As a Jamf Elite Partner, Dare Technology configures Jamf specifically with those controls in mind.

The Jamf Compliance Review is a free 40-point review of your existing Jamf environment, checking configuration, security posture and compliance gaps. It's designed as a starting point that then forks into either a Consultancy engagement or Dare 360, depending on what the review finds and what you need next.

Yes — the Jamf Compliance Review is free, with no obligation to buy anything afterwards. It's Dare Technology's universal entry point for anyone who wants an honest look at where their Jamf environment currently stands.

Device hardening — tightening configuration profiles, restricting settings, enforcing encryption and access controls — is one of the concrete pieces of work behind both Cyber Essentials readiness and general security posture. It's available as a consultancy engagement on its own, or as part of the ongoing compliance work under Dare 360.

Yes — that's the point of Dare 360 being one ongoing agreement rather than a one-off project: security and compliance, including Cyber Essentials, are maintained continuously as part of the package. That's different from a one-time consultancy engagement to fix problems ahead of an audit.

Cost depends on which offering fits your situation: Consultancy is bought as blocks of hours (for example 10 hours) or a scoped contract engagement, while Dare 360 is priced as one ongoing agreement covering onboarding, support and compliance. Get in touch and we'll help you work out which shape of engagement — and cost — fits.

Yes — the Jamf Compliance Review is a free 40-point review of your Jamf environment with no obligation, and it's the natural starting point before deciding between Consultancy or Dare 360.

Consultancy is bought as discrete blocks of hours or a contract engagement, so cost scales with the specific work you need done. Dare 360 is priced as one ongoing agreement covering onboarding, support and compliance together, since it's designed to be continuous rather than project-based.

Not necessarily — Consultancy is available as blocks of hours with no ongoing commitment, so you can bring us in for a specific project and stop there. If you want continuous management instead, Dare 360 is the ongoing-agreement option.

The easiest starting point is the free Jamf Compliance Review, or you can contact us directly to discuss Consultancy or Dare 360 depending on what you already know you need. From there we scope the right engagement for your fleet.

Yes — Consultancy and Dare 360 aren't mutually exclusive, and real clients often blend both: Dare 360 for continuous day-to-day management, plus a block of consultancy hours for a specific project on top.

Dare Technology is based in Newcastle upon Tyne and works primarily with UK organisations running Apple fleets. Get in touch to discuss your specific situation if you're based elsewhere.

Dare Technology is based in Newcastle upon Tyne, UK, with its registered office at Clavering House, Clavering Place, Newcastle Upon Tyne, NE1 3NG. We work with organisations around the world running Apple fleets.

Yes — Dare Technology is owned by an Employee Ownership Trust (EOT), meaning the company is owned by and run for the benefit of the people who work there rather than external shareholders.

Employee ownership means the people working on your Apple fleet have a direct stake in doing good work, since the company is owned by an Employee Ownership Trust for the benefit of its employees rather than outside shareholders. In practice that tends to mean more consistency and accountability than a typical vendor relationship.

Dare Technology is a Jamf Elite Partner and an Apple Technology Partner, and supports clients through Cyber Essentials. These are covered in more detail on the Partnerships page.

Dare Technology's company number is 12514284, registered at Clavering House, Clavering Place, Newcastle Upon Tyne, NE1 3NG.

You can reach Dare Technology by phone on +44 330 124 7615, or through the contact form on the website. Our registered office is Clavering House, Clavering Place, Newcastle Upon Tyne, NE1 3NG.

Zappl is Dare Technology's own product, presented as one of our three offerings alongside Consultancy and Dare 360, with its own dedicated site at zappl.co. It's built by Dare Technology, not a separate external vendor.

Apple Technology Partner is Apple's recognition of Dare Technology's expertise deploying and managing Apple devices in business environments. Combined with our Jamf Elite Partner status, it reflects accreditation from both Apple and Jamf specifically, not just general IT credentials.